PRIVACY POLICY

Effective Date: 10/09/2025

Last Updated: 10/09/2025

At Ali Horton Photography, I respect your privacy and am committed to protecting your personal data. This policy explains how I collect, use, and protect your information when you interact with my services, website, or marketing materials.

1. Information I Collect

Personal Information

Contact Details: Name, email address, phone number, postal address

Event Information: Event dates, locations, guest details, special requirements

Communication History: Email correspondence, enquiry forms, questionnaires, booking discussions

Payment Information: Billing details (processed securely through third-party payment providers)

Images and Media

Photographs: Images captured during photography sessions and events

Behind-the-scenes content: Images or videos used for marketing purposes (with your consent)

Technical Information

Website Data: IP address, browser type, device information, pages visited

Marketing Data: Information from advertising platforms, lead generation forms, and campaign interactions

Cookies and Tracking: Data collected through website cookies and analytics tools

2. How I Use Your Information

I use your personal information for the following purposes:

Service Delivery

To provide agreed photography services and fulfil booking contracts

To communicate regarding your booking, event details, and service updates

To deliver your images and provide post-event follow-up services

To process payments and manage billing

Marketing and Business Development

To send marketing communications about my services (with your consent)

To improve my services based on feedback and enquiries

To create and display advertising campaigns

To analyse website performance and user behaviour

Legal and Administrative

To comply with legal obligations and resolve disputes

To protect my business interests and prevent fraud

To maintain accurate business records

3. Legal Basis for Processing

I process your personal data based on:

Contract Performance: To fulfill photography service agreements

Legitimate Interests: For marketing, business development, and administrative purposes

Consent: For marketing communications and non-essential cookies

Legal Obligations: To comply with tax, accounting, and other legal requirements

4. Data Sharing and Third Parties

Service Providers

I work with trusted third-party service providers who may have access to your personal data, including:

Marketing Agencies: For advertising campaign management and lead generation

Advertising Platforms: Google Ads, Facebook, and other advertising networks

Technology Providers: Website hosting, email services, cloud storage, and analytics tools

Payment Processors: Secure payment handling services

Professional Services: Accountants, legal advisors, and business consultants

Data Sharing Principles

I only share data necessary for the specific service being provided

All service providers are bound by strict contractual agreements to protect your data

I do not sell or rent your personal information to third parties

Data is only shared outside the UK/EU with appropriate safeguards in place

Legal Requirements

I may disclose your information if required by law, court order, or to protect my legal rights.

5. Data Security and Storage

Security Measures

All data is stored on encrypted, password-protected devices and platforms

Secure cloud storage with industry-standard encryption

Regular security updates and access controls

Limited access to personal data on a need-to-know basis

Data Retention

Client Data: Retained for 7 years after final service delivery for tax and legal purposes

Marketing Data: Retained until you withdraw consent or for 3 years of inactivity

Images: Retained as specified in your photography contract

Website Data: Analytics data retained for 26 months

6. Cookies and Tracking

My website uses cookies and similar technologies to:

Ensure the website functions properly (essential cookies)

Analyse website performance and user behaviour

Deliver targeted advertising and measure campaign effectiveness

Remember your preferences and improve user experience

You can control cookie settings through your browser, though some website functionality may be limited if essential cookies are disabled.

7.Your Rights

Under data protection law, you have the right to:

Access: Request a copy of the personal data I hold about you

Rectification: Request correction of inaccurate or incomplete data

Erasure: Request deletion of your personal data (subject to legal obligations)

Restriction: Request limitation of how your data is processed

Portability: Request transfer of your data to another service provider

Objection: Object to processing based on legitimate interests

Withdraw Consent: Withdraw consent for marketing communications or cookies

8. Marketing Communications

Email Marketing

I send marketing emails only with your explicit consent

Every marketing email includes an easy unsubscribe option

You can update your preferences or unsubscribe at any time

Social Media and Advertising

I may use your information to create targeted advertising campaigns

You can opt out of personalized advertising through platform settings

I may feature your images in marketing materials only with your written consent

9. International Data Transfers

Some of my service providers may be located outside the UK/EU. When this occurs, I ensure appropriate safeguards are in place, such as:

Adequacy decisions by the UK Information Commissioner's Office

Standard contractual clauses approved by data protection authorities

Certification schemes and codes of conduct

10. Changes to This Policy

I may update this privacy policy periodically to reflect changes in my services or legal requirements. I will notify you of significant changes by email or through prominent website notices.

11. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact me: Ali Horton Photography Email: hello@alihorton.com

For complaints about data processing, you can also contact the UK Information Commissioner's Office (ICO) at ico.org.uk.